Refund policy
Returns
At Ancient Art Clothing, each item is made to order specifically for you. Because of this, we currently do not accept returns or exchanges for:
- Incorrect size selection
- Change of mind
- Buyer’s remorse
Please check sizing carefully before placing your order.
Damaged, Defective or Incorrect Items
If your item arrives:
- Damaged
- Defective
- Incorrect
- Misprinted
Please contact us within 14 days of delivery at:
Include:
- Your order number
- A description of the issue
- Clear photographs of the item
Once approved, we will offer a replacement or refund at no additional cost.
Non-Returnable Items
As all products are custom made to order, we cannot accept returns for:
- Incorrect size ordered
- Colour selection mistakes
- General wear and tear
- Items returned without prior contact
Refunds
Approved refunds will be processed to your original payment method within 5 - 10 business days after review.
Shipping Costs
Original shipping costs are non-refundable unless the item arrives damaged or incorrect.
Contact
For all return or order enquiries: